Support for customers outside the shipping regions

1. INTERNATIONAL PURCHASE SUPPORT

We provide information regarding purchasing support services for customers requiring international delivery.

Customers wishing to purchase products for delivery outside of Japan may use the following third-party forwarding or purchasing agency services.

2. TENSO SERVICE

Tenso.com provides a Japanese forwarding address service that allows international customers to purchase products from Japanese online stores.

After registering with Tenso, customers can receive a Japanese delivery address and arrange international shipment independently.

TENSO

3. BUYEE SERVICE

Buyeeoffers an overseas purchasing service that allows customers outside of Japan to buy Japanese products..

Buyee handles purchasing procedures, payment, and international shipping arrangements according to its own service conditions.

BUYEE

4. PURCHASE PROCESS

STEP 01
Customers register with Tenso or Buyee.

STEP 02
Customers purchase MASTERMIND TOKYO products through the selected service.

STEP 03
The service provider arranges international shipment according to its own procedures.

5. SERVICE CONDITIONS

Tenso.com and Buyee are independent third-party services operated by separate companies.

Service fees, payment methods, shipping methods, delivery schedules, customs procedures, and terms of use are determined by each service provider.

Please check each official website for the latest information before using the services.

6. DISCLAIMER

MASTERMIND TOKYO does not operate, manage, or provide support for Tenso.com or Buyee.

These services are provided by independent third-party companies, and MASTERMIND TOKYO assumes no responsibility or liability for any issues, damages, losses, delays, additional charges, customs procedures, delivery problems, or disputes arising from the use of these services.

Customers are responsible for confirming all service conditions, fees, shipping methods, customs duties, and applicable regulations directly with each service provider.

7. CONTACT INFORMATION

For questions regarding Tenso services, please contact Tenso directly.

TENSO CONTACT

For questions regarding Buyee services, please contact Buyee directly.

BUYEE CONTACT

8. NOTES

Availability of products, purchasing restrictions, international shipping eligibility, and customs regulations may vary depending on the customer's country or region.

Please confirm all details with the applicable service provider before completing your purchase.